Privacy Policy

At NutriM8, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application. By using NutriM8, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Data Linked to Your Identity

The following information may be collected and linked to your identity:

• Name
  • • Used for product personalization and app functionality
  • • Helps provide a personalized experience within the app
  • • Used to identify your contributions to our database
• Email Address
  • • Used for essential app functionality
  • • Required for account creation and management
  • • Used for important service communications
  • • Optional marketing communications (with your consent)
  • • Password reset and security notifications
• Contact Information
  • • Used for customer support purposes
  • • Managing your account requests
  • • Responding to your inquiries

Data Not Linked to Your Identity

The following information may be collected but is not linked to your identity:

• User Content
  • • Photos and Videos
    • - Product images for scanning and analysis
    • - Temporarily stored for processing
    • - Used solely for app functionality
  • • Customer Support Information
    • - Support tickets and correspondence
    • - Issue reports and feedback
• Search History
  • • Product search queries
  • • Browsing history within the app
  • • Used for product personalization
  • • Improves search functionality
• Usage Data
  • • Product Interaction
    • - How you interact with products
    • - Features you use most frequently
    • - Time spent on different sections
  • • App Performance Data
    • - App launch time and duration
    • - Feature usage patterns
    • - Navigation patterns
• Diagnostics
  • • Crash Data
    • - App crash reports
    • - Error logs
    • - System performance data
  • • Other Diagnostic Data
    • - Device information
    • - Operating system version
    • - App version information

How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our service
• To notify you about changes to our app
• To allow you to participate in interactive features
• To provide customer support
• To gather analysis or valuable information to improve our app
• To monitor the usage of our app
• To detect, prevent and address technical issues
• To personalize your experience

Data Storage and Security

Your data is stored securely in accordance with Australian privacy laws and regulations, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, modification, or disclosure.

Our security measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication
• Regular security updates and monitoring

Your Privacy Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct any inaccurate information
• Request deletion of your information
• Withdraw consent for data collection
• Opt-out of marketing communications
• File a complaint about privacy practices
• Be informed about data breaches affecting your information

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When we no longer need to use your information, we will securely delete or anonymize it.

Third-Party Services

We do not share your personal information with third parties except as necessary to provide our services or as required by law. When we use third-party services, they are bound by strict confidentiality agreements and data protection requirements.

Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
info@nutrim8.app